Thought & Idea

Where I dump all my ideas—thoughts on customer experience, facilitation, community building and everything in between.
20
Mar

Leadership Is Influence, That’s It

Thank you to everyone who opens this email again. This week I want to share some of my thought on
3 min read
20
Feb

Tips For Cross-Cultural Communication (Vol 2)

Last week in my newsletter, I shared some tips on cross-culture communication from a book named Culture Map written by
4 min read
13
Feb

Tips For Cross Culture Communication (Vol.1)

Thank you everybody who opens this email again. I know I skipped last week's newsletter, and I keep
4 min read