Timothy Chan

World Café for Building Community and Beyond - An Interview with Shirley Lam

In the last three months, I have hosted various discussions using the World Café format, covering topics ranging from reflecting on your achievements in 2023, to improving the Casual Tech Meetup, and conversations about innovation and intrapreneurship. Recently, I was interviewed by Shirley Lam, who introduced me to this methodology

Featured

Invisible Structure Behind Every Memorable Event

Every memorable event has an invisible structure that guides participants through a journey of exploration. Recently, a co-host of mine asked me a question: "Are people okay with a 3-hour-long event?" This question prompted me to reflect on how I structure Casual Tech Meetup Event. I firmly believe

Thought & Notes

2023 Rewind

'山重水複疑無路 柳暗花明又一村' That is how I describe my 2023, This year, marked by numerous changes and uncertainties, granted me lots of time for introspection even though things didn’t go like what it plans. Embracing the Unknown In January 2023, I joined a 6 months contract role in

Thought & Notes Featured

Community Building Framework v1.0 - Key Components of Community

Many people believe connection and community are organic things, however, can we distil some key components of a successful and sustainable community? Can we break it down into several parts to improve each aspect? These questions occupy my mind as I run Casual Tech Meetup, a community I founded last

Personal Growth Featured

Behind the Scenes of Casual Tech Meetup: Part 1 - Connecting the Dots

Recently, as I reflected and penned an article about the community I am building, I realized that numerous events in my life have significantly shaped me and ultimately led me to embark on this community-building journey. And I also want to share the behind-the-scenes of Casual Tech Meetup. This article

Personal Growth Featured

On Travel - Purpose of our trip, talking to strangers and saying proper Goodbye

Context After finishing the contract with my previous company, I decided to take a break and embark on an unknown journey to figure out the answers. Turns out, I gained a lot from the trip. It wasn't just a 2-month holiday to escape from work. I visited my

Newsletter Featured

On Curating Experience - The Aesthetics of Work, Indoor Cycling Lesson and CX Business Class

What is the similarity between a hostel, a spin class (indoor cycling lesson), and a business class flight? They all provide environments and situations to curate guest experience. I enjoy observing the service and hospitality industry when I travel. Sometimes, the little details truly matter and demonstrate the thought put

Thought & Notes Featured

Liveable Cities: Compare Hong Kong, Taipei, Singapore and Kuala Lumpur

When I was travelling around and observing different cities and people living there. I always wondered if I could move here for 1 to 2 years, will I enjoy life there. Therefore I came up with these factors for me to evaluate if I want to live in this city.

Why Growth Marketing is Like Investment

Recently, I have been reflecting on my journey and realised how growth marketing is similar to investing. 1. As a growth marketer, we manage a portfolio of channels (Paid, Earned, and Owned), not just a single channel like Facebook Ads or Google Ads. Similar to managing an investment portfolio, we

Thought & Notes Featured

Perspective Shift from Checking the Box to Creating Value

Last year, I joined a UX Design course run by Happyer Skills, where I gained tons of knowledge on experience design and met many amazing people. My experience as a student last year My Experience Design Learning Journey (First Two Weeks)Hey friends, After a couple of weeks working on

Personal Growth Featured

Second Curve of Your Life

Hi friend, Last week, a colleague of mine shared a concept with me about business strategy - the second curve. After the sharing, I thought it might also be applicable to our life. What is second curve? A concept published by Charles Handy - author/philosopher specialising in organisational behaviour

Thought & Notes Featured

What Does Travel Mean To You?

Hi friend, In 2023, I will restart my newsletter (again). And some of you might saw my Instagram story in the past few weeks - I went to Singapore for 2 weeks. During the trip, I wrote this short article to remind myself  the meaning of travel. After two and

Thought & Notes

Catalysis on Speed-Up Transformation

A couple of weeks ago, my team and I organized an internal workshop for my colleagues sitting in offices across APAC. During the workshop, our team shared the latest trend in digital marketing like email automation, CRM data and analytics. After the workshop, I thought, is there any catalysis to

Thought & Notes

3 Things I Learned from Hosting Meet-up

Last week, I hosted a meet-up and tried to mix and match all my friends who are working in the digital field. It is fun to see people connect. I also write this note to remind what I learned from it. 1. Active listening & show interest to others Hosting

Newsletter Featured

4 Things I Learned in My 24

Hi firends, Recently I turned 25 so I thought it is a good time to write down what I learned in life last year. People come and go, focus & stay in the moment I will not say I enjoy learning this, but I am grateful to lea arn this

Fulfilling Your Potential with Side Project

Hi friends, Recently I was working on some side project, something that is quite interesting. And I am excited to share the final product/solution with you soon. But before that day comes, let me share with you what problem I am working on and the progress. I hope you

Newsletter

Retrospective is a Great Habit

Hey friend, Just want to share something I learned recently in a team-building session. To be honest, I didn't expect having in-depth reflection before it started , since it is only a building session for wooden carts, using my company's product (power tool) and wooden pallet to

Newsletter Featured

Working With GoodNotes To Improve Their Product - UX Project Learning Reflection

Hey friend, Recently I joined a six week UX Bootcamp organized by H Academy [https://academy.happyer.io/] Three weeks ago, I wrote an article about three learnings I got from it. Previous reflection: My Experience Design Learning Journey (First Two Weeks) [https://www.timothychankt.com/experience-design-learning-journey/] Now we are

Newsletter Featured

My Experience Design Learning Journey (First Two Weeks)

Hey friends, After a couple of weeks working on my website and email system, I finally migrated the entire website to Ghost.io (ULR [timothychank.com] is still the same, I only changed the content and email system). Hopefully, I can spend more time writing about business, design and digital

Newsletter Featured

Ideas For Starting Side Biz After Work (And Hopefully Make Some Money From It)

Recently I have been thinking of starting a side business after work. I believe every business and side project is about creating value for people and users, with some of my personal experience (I tried some of them before). A few ideas are worth sharing with you, ranging from selling

Newsletter

How Servant Leadership Influence Me

This week I came across something that happened in my work life, and it made me wonder what it means by being a helpful colleague. A teammate who can create positive results and an encouraging environment for the team So like what I used to do for all the questions

Newsletter Featured

Leadership Is Influence, That’s It

Thank you to everyone who opens this email again. This week I want to share some of my thought on leadership, something I recently learned from work and a book I reread recently - Developing the leader within you [https://www.amazon.com/Developing-Leader-Within-You-2-0/dp/0718074084/ref=pd_lpo_1?

Newsletter

If You Don't Document, You Won't Improve

Thank you, everyone opens this email again. Sorry if I didn't send out my newsletter last week. I was trying to figure out a way to encourage myself to write more consistently. I think I have found a way to do so, which is keeping a separate notebook

Newsletter

How To Understand Any Problem

Thank you everybody open this email again. And this week I am quite busy at work with a new project, so I thought why don’t I share it with you. * Something about my job as a digital marketing analyst * An approach I used to understand different problems at work

Newsletter Featured

Tips For Cross-Cultural Communication (Vol 2)

Last week in my newsletter, I shared some tips on cross-culture communication from a book named Culture Map [https://www.amazon.com/Culture-Map-Breaking-Invisible-Boundaries/dp/1610392507] written by INSEAD professor Erin Meyer [https://erinmeyer.com/books/the-culture-map/]. In her book, she categories culture into 8 taxonomies. * Communication - Low Context vs